Brody Ford / Bloomberg:
Source: Microsoft’s Chief Commercial Officer said during a presentation that AI saved Microsoft $500M+ last year in its call centers and increased satisfaction — During a presentation this week, Chief Commercial Officer Judson Althoff said artificial intelligence tools are boosting productivity …
Source: Microsoft's Chief Commercial Officer said during a presentation that AI saved Microsoft $500M+ last year in its call centers and increased satisfaction (Brody Ford/Bloomberg)
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