Narcissists are known for their sense of entitlement, self-centeredness, superiority complex, and condescending attitude toward others. Talking to them can be frustrating and draining, and what might seem like a straightforward conversation can quickly escalate into a fight you didnât see coming. By learning some communication traits typical of people with narcissistic personality disorder, youâll be better able to protect your own mental health during these interactions.
âThe one great thing about narcissists is theyâre highly predictable,â says Carrie Ann Cleveland, a marriage and family therapist who specializes in narcissistic abuse. âOnce you unveil and look underneath the mask, you can easily anticipate what theyâre going to say and whatâs going to trigger them.â
That knowledge allows you to prepare for conversations and remain neutral during challenging interactions. âAll these types of communication are designed to trigger a reaction in you,â Cleveland says, and staying calm is one of the best ways to handle them. âYou never want to justify, argue, defend, or explain with a narcissist, because then you just get caught in this cycle.â
With that in mind, we asked experts exactly what to expect when youâre talking to a narcissist.
A must-know acronym
When people with narcissistic personality disorder feel like theyâre being challenged, they often resort to a manipulation tactic called DARVO, which stands for deny, attack, and reverse victim and offender. âItâs the No. 1 red flag you need to look out for when youâre talking to a narcissist,â says David Hawkins, a clinical psychologist and author of books including The Vulnerable Narcissist and So Youâve Been Called a Narcissist, Now What?Â
These are the three stages:
Deny
The first step of the DARVO process is denial. People with narcissism tend to âvigorously defend themselves against any allegations or criticisms,â Hawkins says. âThey deny any wrongdoing, and they dismiss the accusations as false.â They might tell you that youâre being ridiculous, for example, or blowing things out of proportion. Theyâll flat-out deny behavior and events you know happenedârewriting history by insisting that youâre remembering things wrong.
Attack
People with narcissism often transition into the attack phase next, pummeling the character and credibility of their loved one. Itâs not uncommon to hear language like this, Cleveland says: âYouâre crazy. Youâre obsessed. Youâre always starting fights.â The narcissist might bring up past mistakes in an attempt to discredit the person calling out their behavior, or pounce on known insecurities.
Reverse victim and offender
The last step of the DARVO response pattern involves the reversal of roles: the narcissist positions themselves as the victim. In an effort to gain sympathy and divert attention away from their own behavior, they claim that theyâre the ones being treated unfairly. For example, Cleveland says, they might declare: âI canât believe youâre treating me this way after everything Iâve done for you.â
Read More: The Worst Things to Say to a Narcissist
âThey portray themselves as the one being wronged, so you look like the aggressor,â she says. âYouâre jumping all over the place trying to defend yourself from these false accusations,â which can distract you from calling out whatever behavior led to the confrontation in the first place.
Other common tactics
When mental-health experts work with friends and family members of narcissists, they teach them how to identify a variety of manipulation tactics. Hereâs what to know about some of the ones encountered most often:
Minimization
This maneuver is all about a narcissistâs need to diminish the harm theyâre causing. âItâs usually one of the first [tactics] to show up,â Cleveland says. âThey frame abusive or hurtful words and behaviors as âno big dealâ by downplaying your feelings.â Youâll probably hear statements like this: âYouâre too sensitive,â âYouâre exaggerating again,â âYouâre reading too much into it,â or âYouâre too emotional.â The goal is to trivialize your emotions so you start doubting yourself, she says.
Minimizing an issue is a way âto subtly train others to believe itâs not as significant as you think it is,â Cleveland says. Plus, if something is âno big deal,â the narcissist doesnât have to apologize for it or change their behavior.
Deflection
If a narcissist feels like theyâre being criticized, they often avoid accountability by changing the subjectâshifting the blame onto you for something that has nothing to do with the issue you broached. Say your colleague made a mistake in an important report, for example. When you try to address it, they might respond: âWell, last week you didnât send that email on time.â
Read More:Â How to Break 8 Toxic Communication Habits
âThey have so much shame about hiding anything ordinary about themselvesâeven flaws that we all haveâthat any sort of confrontation creates anxiety and fear,â says J.J. Kelly, a clinical psychologist and author of Holy Sh*t, Iâm Dealing with a Narcissist! âThey donât even believe whatâs spewing from their mouthsâthey just have to get [the criticism] off them,â so they turn it onto you, even though their words might sound and feel out of place.
Feigned confusion
Narcissists sometimes pretend not to understand what youâre saying so the conversation goes nowhere, Cleveland says. They deliberately act like theyâre confused, forgetful, or incapable of understanding your point. âNarcissists use feigned confusion to evade responsibility,â she says.Â
For example, they might ask you to explain things over and over, demand excessive proof or documentation, answer direct questions vaguely, and say things like âIâll consider itââand then never get back to you. Other common phrases: âI donât remember agreeing to that,â âI donât get what youâre sayingâ, and âI didnât know you needed that. Why didnât you tell me?â
âItâs an effective tool because it stalls progress,â Cleveland says, and you might get tired and annoyed and give up. âItâs meant to frustrate and destabilize you emotionally so you lose composure.â
A charm offensive
Some narcissists win people over with intense flattery and friendly behavior. âIf someone is too far in the nice camp, it can be a red flag that itâs performative,â Kelly says. In part, they behave like that because they canât tolerate the idea that people donât like them, she adds. But that charming nature can also be a tool used to exert control: âIt makes you want to be generous to themâ and excuse any bad behavior, at least at first, she says.Â
Imagine youâre dating a charming narcissist who complains about you to a mutual friend. Because your partner is able to come across so well, people might be inclined to believe that theyâre not at fault. âThey get people on their side through their charm offensive,â Kelly says. âThat way, when someone meets them with reality and accountability, theyâve got this team behind them.â
Projection
Projection is a psychological defense mechanism that narcissists sometimes use to accuse you of the very thoughts, feelings, and behaviors theyâre guilty of, like lying, cheating, or behaving in a controlling way. For example, if theyâre having an affair, they might accuse you of being unfaithful; if they lie, theyâll insist that youâre the one whoâs a liar. By doing so, âthey deflect suspicion away from themselves,â Cleveland says. âPlus, they muddy the waters and put you on the defensive.â
Sarcasm disguised as humor
That dig at your expense was just a joke, right? Not always. Cleveland says narcissists often disguise sarcasm as humor, slipping in cutting remarks about your intelligence, competence, or appearance but framing them as playful. Think of a public declaration like this: âWow! It takes a lot of confidence to pull off an outfit like that!â Or: âOh, donât strain yourselfâyou might actually have to work.â When you call them on it? Come on, they were just teasing and didnât mean anything by it.
Read More:Â 7 Things to Say When Someone Gaslights You
âItâs a way to attack, belittle, or demean you while shielding themselves from accountability by reframing their words as harmless humor,â Cleveland says. Over time, these âjokesâ will chip away at your self-confidence, she says, while keeping the narcissist in the dominant role.
How to respond
Once you recognize these tactics and patterns, youâll be better able to handle them without getting offended or upset, Cleveland says. The best overall response to each of these toxic communication patterns is the same: stay calm, cool, and neutral. The key is refusing to engage in circular or baiting conversations, instead setting boundaries and exiting nonproductive conversations. She suggests employing close-ended responses: âI understand thatâs your perspective. I see it differently.âÂ
Kelly touts the power of radical acceptance, and coming to terms with the fact that, in the course of your relationship with a narcissist, youâll likely be misperceived when they try to present you as the guilty party. âItâs perfectly natural to want to clarify when youâre being misrepresented,â she says. âBut you can honor yourself, act according to your values, and extract yourself by not explaining or defending yourself. You know who you are.â
Wondering what to say in a tricky social situation? Email timetotalk@time.com

