Home is where the heart is, sure. It might also be where the volume-cranking, heavy-footed, parking spot-stealing neighbors are, seemingly just waiting to annoy you.
But even the most inconsiderate neighbors deserve empathy. Though it might be hard to remember in the heat of the moment, the people who live around you want to enjoy their space as much as you do yours. âSo often, when our emotions get the best of us, we forget the humanity of it all,â says Lindsey Rae Ackerman, a marriage and family therapist and vice president of clinical services at Clear Behavioral Health in Los Angeles. Thatâs why she suggests approaching annoying neighbors with short, simple requests, and operating under the assumption that they didnât know they were bothering you. âItâs amazing how far that goes,â she says.
We asked experts exactly what to say when your neighbors are ruining your peace.
âHey, I just wanted to check in. The music last night went past midnight, and I was feeling it this morning.â
If you were up all night counting the beats in your neighborâs music instead of tallying sheep, approach him or her when youâre well-rested, so youâre less likely to snap. Ackerman suggests phrasing your request in a collaborative way: âDo you think we could find a quiet window after 10 p.m. on weeknights so we can both get enough sleep?â
Read More: 8 Things to Say When Someone Lies to You
âItâs rooted in problem-solving,â she says. âItâs not, âYou did this wrong,â or, âYou have to do this better.ââ Instead, try: âIâm struggling because of something thatâs happening in your space, so Iâm coming to you to collaborate on solutions.â That tends to be much more effective than personal attacks or barking orders at someoneâlike yelling at them to turn it down at the same volume of the songs you heard all night.
âYou probably donât know this, but your dog barks for hours at a time, and I work from home. Iâm curious if there are any alternatives youâd be open to considering for his care during the day?â
This is a tough one, Ackerman says, because doggie daycare is expensiveâand itâs possible your neighborâs pet is dealing with anxiety or just started a new training program. At the same time, âthe noise situation is very, very difficult,â especially when youâre trying to focus or take an important call from home.
When you approach your neighbor, do so in a friendly, compassionate way; it doesnât hurt to mention how cute Scout is before segueing into your complaint. Kindly explain how the constant barking is affecting your day, and ask if theyâre open to brainstorming solutions, like arranging out-of-the-house daycare a couple times a week.Â
âPreface it with, âLook, I get it. I understand this isnât easy,ââ Ackerman says. ââI know Iâm coming to you with a problem thatâs not necessarily easy to solve.ââ Then, follow through with patience as you work together to improve the situation, rather than expecting it to resolve overnight.
âWould you mind smoking in another direction? Iâd really appreciate it.â
You have the right to breathe fresh, clean airâbut depending on where you live, your neighbor might also be entitled to light up on their balcony or in their backyard. Give them the benefit of the doubt by acknowledging that they probably donât realize how their habit is affecting you, and then pointing out that the smoke is drifting directly into your living room and sticking to your furniture, suggests Jeff Gardere, a professor of psychology at Touro University in New York.
Read More: How to Excel at Small Talk When You Have Social Anxiety
You could also share if you have a condition like asthma or are otherwise sensitive to smoke; vulnerability is often a strength in conflict resolution. No matter the exact words you use, âIâd deliver the request with a smile,â Gardere says, âjust to show that Iâm friendly and donât mean to spoil their fun.â
âHey, I can hear footsteps in the eveningsâour buildingâs like that. Would you be open to rugs or maybe just keeping it lighter after 9?â
You might be convinced you live below Bigfootâbut perhaps thatâs just the way sound travels in your building. Small changes like rugs are surprisingly effective, Ackerman says, and making a specific request means your neighbor doesnât have to do any guesswork.
Itâs also a good idea to make it clear you donât think theyâre at fault: âOur floors are so thin. Iâm sure you could be as quiet as a mouse, and Iâd still hear it.â
âThat keeps it from being too personal,â she says. âYouâre evening the playing fieldâitâs very collaborative in nature and preserves their personal dignity, since youâre not shaming them for anything.â
âI had a little surprise on my shoe as I was walking out to my car yesterday.â
Sure, itâs a generous way to describe the pile of dog poop smeared all over your Nikes. But this approach manages to frame the situation in a neutral way, without assuming your neighbor was deliberately trying to disturb you, says Larry Schooler, a professor of conflict resolution at the University of Texas at Austin.
He suggests adding: âI know itâs not easy to keep Baxter off other peopleâs yards. Is there something we can do to prevent another accident in the future?â Maybe, for example, you could leave some poop bags on your front porch; you might argue that you shouldnât have to, but the extra effort may be worth it.
âIâve noticed sometimes cars are blocking my driveway/shared spot, and it makes it hard for us to get in and out. Would it be possible to make sure that space stays clear?â
If your neighbor is driving you up the wall by blocking your driveway or taking your assigned parking spot, catch them at a neutral timeâwhen theyâre not rushing out the door to get to work, for example. Explain exactly whatâs happening and then politely ask them to stop doing it, which is more effective than issuing a command, says Pamela Eyring, president of the Protocol School of Washington, which provides etiquette training programs.
Read More: How to Deal With Rude Airplane Passengers
She suggests adding: âIf you ever need extra space in a pinch, let me know. Iâm happy to help if I can.â Showing that youâre flexible helps turn the situation into a partnership, Eyring says, while nurturing a neighborly bond.
âThis is awkward, but your windows face into my living room. Would you consider curtains or blinds so we both have some extra privacy?â
Youâre reading a book or watching the news, andâoh, is that your neighbor in the nude? If youâre privy to a daily show youâd rather not see, itâs reasonable to bring it up, Gardere says.
Lighten the mood by telling your neighbor that their windows are giving you a clear view of their private space and momentsânot that youâre looking. (Said with a laugh.) Gardere suggests adding: âBelieve me, if my windows gave that same view, Iâd be upset if you didnât tell me.â Then suggest installing curtains (or remembering to utilize them if theyâre already there).
And, of course, it doesnât hurt to add: âIâm just respecting your privacy, and I donât mean to embarrass you in any way.â
Wondering what to say in a tricky social situation? Email timetotalk@time.com

